Tools designed for live claims.
Short, practical resources intended to help claims and SIU professionals frame better investigative questions and make better referral decisions.
Surveillance Referral Checklist
Define the objective, timing, known activity patterns, medical restrictions, addresses, vehicles, appointments, and evidentiary question before surveillance begins.
AOE/COE Investigation Planner
Organize witnesses, employer records, chronology, competing factual theories, and open questions before interviews are assigned.
Recorded Statement Preparation Guide
A pre-interview framework for identifying what is known, what is disputed, and what must be developed through testimony.
Investigation Report Review Checklist
A claims-side quality review focused on whether the report actually answers the referral question and supports the next decision.
SIU Referral Decision Matrix
Separate suspicious indicators from the specific evidence-development steps needed to evaluate potential material misrepresentation or fraud.
Subrogation Investigation Checklist
Preserve third-party facts early: control, ownership, maintenance, contractual relationships, witnesses, photographs, records, and potential responsible parties.